Terms & Conditions
- Payment must be made via cash or bank transfer within 7 days. A non refundable deposit of 25% is to be paid 7 days before a dog sit.
- All new dogs will be on a trial period for two weeks to assess their training and requirements.
- Dirty Paws has the right to shorten a walk if the weather conditions are unsafe e.g extreme heat and thunderstorms.
- Dogs may require to be towelled down after a walk and owners should provide towels.
- All dogs walked with Dirty Paws must be microchipped and have a collar with an ID tag providing owners details.
- Dirty Paws keeps customer keys locked away securely and are stored separately from customer details.
Cancellation Policy
Dog Walking
You may cancel your booked slot and provided you give a minimum of 24-hours notice, you will not be charged. However, if cancellaton is made within 24-hours of the walk commencing, the full rate will be charged.
Dog Sitting
We require a minimum of four-days notice to cancel. Failure to do so will result in 25% of the stay payable.